Refund Policy
1. Eligibility
YourWealth2Wellbeing.com (Hong Kong-based, UK coaching) offers a 14-day money back guarantee on course purchases made directly through our Platform. Request a full refund within 14 days of purchase. No refunds after this period.
2. Statutory Rights
EU/UK: 14-day cooling-off period applies under local consumer laws. Other regions: 14-day guarantee applies. All regions: Local mandatory consumer protections preserved.
3. Conditions
To qualify: • Request within applicable timeframe via support@yourwealth2wellbeing.com • Direct purchase from our official website • Provide transaction details + brief reason. Upon approval: • Course access immediately revoked • Certificates/links deactivated • Processed within 7-10 business days (bank times vary) • VAT/GST/local taxes: Non-refundable per jurisdiction rules
4. Non-Refundable
No refunds if: • Content downloaded/copied/stored offline • Account violated Terms of Service • Part of bundle/package (pro-rated only).
5. Free Consultation
1-hour Rays Reflective Wellbeing Coach session activates 15 days after purchase. Cannot be redeemed during refund period.
6. Process
1. Email support@yourwealth2wellbeing.com with details 2. Team verifies/responds within 5 business days 3. Refund via original payment method 4. Confirmation email sent.
7. International Notes
• Currency conversion/bank fees non-refundable • Payment processor timelines may apply (Stripe/PayPal) • Local tax authorities govern VAT/GST treatment.
8. Policy Changes
Updates posted immediately. Continued use = acceptance.
9. Contact
Email: support@yourwealth2wellbeing.com By purchasing, you agree to these global terms subject to your local mandatory consumer rights.
